I have no dialing tone on my phone. I have checked my phone's and all in order. I cannot receive calls or make calls. Status states everything is ok but it isn't.
Sorry to hear that you're having issues with your phone line, it sounds like there is an issue with your line perhaps in the cabinet.
I have been able to locate your account and can see that an engineer will need to be sent out to fix this issue.
I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Order tracking.