Virgin Media Community

[kemetian]

Hi, My landline is dead, no dialing tone. If I ring the house from another phone it appears to be ringing but nothing my end. I have tried another phone and its still the same. The thing is I havent used the landline for years just tried it recently so I have no idea how long since it stopped working. I have used the service test link and it said inconclusive.

[Alex_RM]

Hi kemetian,

Thanks for posting and sorry to hear you're having some issues with the landline. 

Thank you for testing another handset already! I've been able to locate your account using your forum details and have arranged an engineer for this.

You can view the time and date of your appointment via your online account here

Alex_Rm

[kemetian]

Perfect, all sorted now thank you

[Zoie_P]

Great to hear Kemerian, thanks for getting back to us 🙂
Zoie