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No dial tone

mjdunne44
Tuning in

Hi. 
We’ve got no dial tone in landline. 
Checked with different equipment as is the same. Service status says no issues in area. 
please advise. 

2 REPLIES 2

Ilyas_Y
Forum Team
Forum Team

Hi @mjdunne44 thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the landline and the lack of dialling tone, 😞
I will assist you further on this and look in to the matter.
I will send a private message.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ilyas_Y
Forum Team
Forum Team

Thanks for chatting with us today @mjdunne44 on the forums. 👋🏼

As agreed - we've booked out an engineer for the landline due to no issues appearing on our end but continuous on your end post checks.
The appointment information is in the chat, let us know how it goes with the appointment.

Kind regards,
Ilyas.

Ilyas_Y
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs