Hi Stannage,
Thank you for reaching out to us in our community and welcome, sorry to hear your phoneline isn't working, I was able to locate you on our system with the details we haver for you and can see there is currently an SNR (Signal to Noise Ratio) fault in the area effecting all your services, this was picked up on 04/11/22 and the estimated fix is 11/11/22 @ 09:00.
Regards
Paul.
