Hello Dave1507,
Thanks for your post.
Sorry to hear about the issue with your Landline
I can look into this for you.
Before I do, Are you on a traditional Line or the 21Cv , Plugged into the Hub?
If you don't mind, I will need to send you a private message to pass security.
If you can check the purple envelope top right of your screen that would be great.
Regards
Gareth_L