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jkg1
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No dial tone

on ‎23-05-2021 17:52

Unable to make or receive calls I have done all the tests. Had the same problem in January and an engineer came out and fixed it but same problem again. Haven’t had use of my landline for a month & yet I’m paying for it . Unable to book an engineer.

 

 

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Zoie_P
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Re: No dial tone

on ‎24-05-2021 08:10

Hi Jkg1,

Thanks for your post and welcome to forums 🙂

Sorry to hear you do not have a dial tone. I have located your account and can see you have not reached out to us regarding your landline, I can book a tech for you now. I will pop you over a PM, keep an eye out for the purple envelope 🙂
Zoie

Zoie
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Zoie_P
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Re: No dial tone

on ‎07-06-2021 13:09

Hi Jkg1, 

thanks for your message with me we have got you booked in. Please let us know how your visit goes or if you wish to make amendments or view the appointment you can do so by going here, then on the help tab the drop-down option for "Orders and Appointments"

Zoie

Zoie
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