Virgin Media Community

[Gman74]

Please help my phone rings however I can't answer ,their is also no dial tone. 

I replaced the phone thinking it was faulty ,no joy ,I have checked. All cables and stuff 

Was working perfectly now nothing the last few days 

[Corey_C]

Thanks for your post and welcome to the Community Forums, Gman74,

Sorry to hear that you have no dial tone for your landline. I've run a remote diagnostic and our records indicate an appointment has already been created for you you will be able to view updates here

We also ho have an online help guide for landline issues here: https://www.virginmedia.com/help/home-phone-line-faults

Cheers,

Corey C