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No dial tone

Hi I have had two calls from different people over the last two days and when I pick up it sounds as if they have hung up. I checked my phone and there is no dial tone.

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Message 2 of 15
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Re: No dial tone

Hi ronsan78,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about the issue with your landline. 

 

Can you confirm for me if you've been able to try another handset on the line?

 

^Martin

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Message 3 of 15
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Re: No dial tone

Hi I don't have another handset to try, but since I posted my sister phone and managed to get through although it cut off a couple of times before finally disconnecting completely. On one of the occasions she said she heard a voice talking at her end.

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Message 4 of 15
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Re: No dial tone

My phone is plugged in at the wall and seems to have power. I did the checks and there are no problems in the area.
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Message 5 of 15
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Re: No dial tone

Have just posted, similar happening to me. One person can’t hear anything, the other accessing a full blown conversation.

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Message 6 of 15
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Re: No dial tone

sounds like a glitch in the system
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Message 7 of 15
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Re: No dial tone

Thanks for coming back to us, ronsan78

 

Have you tried unplugging the line and then re-plugging it in since posting? 

 

Also are you plugged into the Master socket and how many, if any, pieces of equipment are connected to the phone?

 

Kind regards,

John_GS
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Message 8 of 15
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Re: No dial tone

Hi John
I am plugged in to the master socket and I did unplug and replug in yesterday after posting. I also repeated that just now. There are no other pieces of equipment connected to the phone
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Message 9 of 15
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Re: No dial tone

Thanks it needs a technician visit then in this case.

 

I'll PM you now to advise further.

 

Kind regards,

John_GS
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Message 10 of 15
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Re: No dial tone

Hi @ronsan78

 

Just PM'ed you the date/time

 

Let me know how the visit goes

 

Kind regards,

John_GS
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