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Merluzzo
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No dial tone

I have a landline plugged into a Virgin media socket but have no dial tone.  I've tried two different handsets to no avail.  There are no service issues in my area at the moment.  Could you help please?

Many thanks

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Chris_W1
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Re: No dial tone

Hi Merluzzo, thanks for the message and sorry to hear that you have no dial tone, can you confirm if you are receiving any incoming calls? We can see that there is no issues in the area. Can you confirm if incoming calls are being received? Chris. 

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Merluzzo
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Re: No dial tone

Thanks, Chris, for your speedy response.  I am not receiving incoming calls.

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Chris_W1
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Re: No dial tone

No worries, I will send you a private message. Chris 

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