Landline started playing up a few weeks ago. Crackling noise and occasionally not receiving calls. Now I can't dial out or receive calls. No dial tone either.
Bought a new basic phone and plugged this in to the main socket and unplugged all other phones. This is dead. No dial tone.
Thank you for your post and welcome to the community.
I'm truly sorry to hear about the issue you're having with your landline.
As you have already have tested a new handset and there has been no change we will need need to get an engineer out to investigate this.
I will private message you so we can get this arranged.