I have no dial tone on my land line, so can't call out. When I call the phone from my mobile, I hear ringing on the phone I'm dialling from, but the house phone doesn't ring. It is plugged directly into the phone box on the wall.
Have tried a completely different handset with the same problem.
I've tried the test from the status page, but it doesn't work.
Welcome to our Community and thanks so much for your first post - I was sorry to understand that you had some issues with your landline last week. We do thank you for already testing an alternative handset for us.
After locating your account from your Forum information we can see that you have already been able to contact us and a technician was booked for you - we do hope that all is now working ok since the visit?
Everything is looking at it should from here but of course, if you are still having issues, please do pop back and let us know.