Virgin Media Community

[Hawk_eye42]

Hi need to book an engineer as my home phone hasn't got a dial tone & can't ring out or receive calls I've done all the tests when I did the test it was inconclusive, I have tried phoning customer service but can't get through.. 

[Martin_N]

Hi Hawk_eye42,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about this. Can you confirm if you have been able to try an alternative handset on the line?

^Martin

[Hawk_eye42]

Hi thanks I managed to get through on the phone an a engineer came out yesterday 

Thanks 

[Martin_N]

I'm glad to hear that has been resolved for you. 

^Martin