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Message 31 of 41
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Re: No dial tone

Nothing as I told you before. Messages from virgin not coming through, only these ones here. Still no landline! Even tried your link. Nothing. Only get alerts from discussions here. Any chance of Virgin doing something and fixing my landline?

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Message 32 of 41
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Re: No dial tone

Mines 7 days and no call from virgin and still not fixed!

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Message 33 of 41
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Re: No dial tone

Spoiler
 

Gareth everyone has tried changing handsets and probably had an engineer visit like me. Nobodies line is working and Virgin are not following up anything.

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Message 34 of 41
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Re: No dial tone

Gareth, you have more and more issues with people without a landline. When is somebody actually going to fix the problem. Everyone is just going around in circles. It's not handsets and engineer can't find the problem with dead landlines. Any ideas if virgin is actually going to act on fixing landlines. There is more than 5. Not even getting emails from Virgin. 

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Message 35 of 41
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Re: No dial tone

 Garrath, had engineer still not resolved. 7 days without a landline and no fix or follow up.

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Message 36 of 41
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Re: No dial tone

Gareth, engineer been and tried to fix by migrating from wall plug upstairs to router downstairs. 7 days and no fix and nothing being done by virgin.

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Message 37 of 41
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Re: No dial tone

The ONLY messages there are continual messages that I have a BADGE! Nothing coming through from you, only alerts when someone comments here.

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Message 38 of 41
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Re: No dial tone

Thanks for letting us know TWIZTWIZ,

 

I've checked things from here and it seems that any outages that have been registered have now been cleared. 

 

However, it seems that we aren't able to make any sort of your connection to your landline at all, so we definitely need to take a further look at this. 

 

I'm going to pop over a PM so I can take a look at this as this looks like it will need a tech visit to sort

 

 

Regards,

Beth

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Message 39 of 41
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Re: No dial tone

Only updates here are coming through under alerts and via my outlook.

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Message 40 of 41
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Re: No dial tone

Beth, an engineer or tech? Had an engineer days ago.

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