on 28-07-2021 12:55
We have no dial tone there was a fault but got e mails off virgin saying been sorted but still same no dial tone unplugged phone plugged back in but still same
on 28-07-2021 13:02
Hi Simonst,
Thanks for getting in touch, and a very warm welcome to our Community Forum! I'm sorry that you're having some issues with your landline services.
I'd be more than happy to look into this for you, I'll just need to confirm a few details with you via Private Message. Please look out for a purple envelope in the top right corner of your page.
Kind regards,
Laurie