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StephenGriffin
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No dial tone or incoming calls

Since yesterday my home phone no longer has a dial tone and people trying to ring me cannot get through.

Attempts to ring out on any other number including 150 failed too.

I have tried the online test facility a few times yesterday and today, but that has only told me the line was fine

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Lisa_CC
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Re: No dial tone or incoming calls

Sorry to hear about your landline issue StephenGriffin and that it's caused you to post for help on here after not being able to get through on our other channels.

 

I've had a look at the switch details for your landline and everything looks fine. We may need to arrange for an engineer to look into your no dial tone so i'll send you a Private Message. Please reply back to it so I can help.

 

Thanks,

 

Lisa

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Lisa_CC
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Re: No dial tone or incoming calls

Hi @StephenGriffin,

 

Thanks for joining me in a Private Message and let us know how it goes with the Tech visit and if you have anymore problems with the landline.

 

Regards,

 

Lisa

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