No dial tone on landline

[19gary56]

My landline is part of a bundle and I haven't used it for a couple of years. I've tried plugging into the Hub and, separately, into the NTL (Virgin) socket but neither work.

I have checked that the handset works OK using my current BT landline.

Any suggestions?

[Alex_RM]

Hi 19gary56,

Thanks for posting, and sorry to hear you're having some issues with the line. 

Thanks for going through the checks you have already, so I can take a closer look I've popped you over a private message (purple envelope, top right hand corner)

Alex_Rm

[Alex_RM]

Thanks for joining me over private message 19gary56,

I've arranged a technician for you, you'll be able to view the time and date of the appointment via your online account here

Alex_Rm