on 23-03-2023 17:31
My landline is part of a bundle and I haven't used it for a couple of years. I've tried plugging into the Hub and, separately, into the NTL (Virgin) socket but neither work.
I have checked that the handset works OK using my current BT landline.
Any suggestions?
on 23-03-2023 17:54
Hi 19gary56,
Thanks for posting, and sorry to hear you're having some issues with the line.
Thanks for going through the checks you have already, so I can take a closer look I've popped you over a private message (purple envelope, top right hand corner)
Alex_Rm
on 24-03-2023 13:07
Thanks for joining me over private message 19gary56,
I've arranged a technician for you, you'll be able to view the time and date of the appointment via your online account here
Alex_Rm