Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
112 Views
Message 1 of 3
Flag for a moderator

No dial tone on Land line

I get no dial tone using my home phone my postcode is RH1O.
I tried to ring from mobile to my home landline, but call is ended immediately.
I've run the test but it says The test results were inconclusive
I would call 0333 000 3101 as suggested but don't want to overload your call centres
My phone is plugged into a socket in the wall.
I have tried another handset, sane results.

Please note that my broadband is working fine.

0 Kudos
Reply
Highlighted
  • 659
  • 175
  • 253
Forum Team (Retired)
Forum Team (Retired)
107 Views
Message 2 of 3
Flag for a moderator

Re: No dial tone on Land line

Hi,
Have you managed to resolve this yet? If not I might be able to help - can you send me a personal message; hover over my name and select send message.
Retro-Tech


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
Highlighted
  • 53
  • 10
  • 5
Forum Team (Retired)
Forum Team (Retired)
106 Views
Message 3 of 3
Flag for a moderator

Re: No dial tone on Land line

Hi

I'm a tech for vm if you can private message me with account number and area ref I'll get this looked at thanks

Craig


If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a Service Field Technician at Virgin. However, all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply