Since having the power cut a week last Monday, the Internet and TV service returned within a few hours. However we have had no phone as we can't get a dial tone. I bought a new phone in case the outrage cut on the system had damaged our phone.
I am disabled and my elderly Mum is housebound, she relies on the phone especially at this time when we can't meet up with family and friends. I am certainly not getting the use of my full package. I want someone to fix my phone asap. I called for an engineer but it was put on hold because of the issues in my area. The problem is when I am out I can't ring Mum we are both vulnerable and I need this fixing asap.