Menu
Reply
bondy1
  • 1
  • 0
  • 0
Joining in
158 Views
Message 1 of 2
Flag for a moderator

No dial tone/ cannot contact virgin after 3 hours trying??

I have been hanging on mobile twice , both times for 80 then 90 mins trying to contact virgin,, had to get help as landline won’t work??? Continual engaged tone to callers!!! My wife and I are both in our 80s and we just geo around in circles and back to square one, how do I let them know about this, thank you.

0 Kudos
Reply
Zoie_P
  • 2.91K
  • 137
  • 235
Forum Team
Forum Team
116 Views
Message 2 of 2
Flag for a moderator

Re: No dial tone/ cannot contact virgin after 3 hours trying??

Hi Bondy1,

Welcome to forums and thank you for your post 🙂
I am sorry to hear this and I can look into this for you, I will pop you over a private message and take a look for you. Just keep an eye out for the purple envelope.
thanks,
Zoie
 

0 Kudos
Reply