No dial tone can't make receive calls

[Murray191]

Can anyone advise, not been able to make or receive calls on land line for 2 days,  status report says no issues in postcode and support lines are to busy so advise to follow help guides which I have.

Would just like a line test completed.

[Arissa_H]

Hi Murray191 👋🏼.

Thank you for posting and welcoming you onto our community forum 🤗.

Sorry to see you are unable to make and receive calls on your landline ☹.

Have you tried using another handset?

You can also ring us on our service status line on 👉🏼 0800 561 0061. This will provide you with an update to let you know if there are issues in your area.

I will need to look into this and run further test, I will have to private message you. 

Please watch out for the envelope ✉.

Thank you.