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No dial tone at the master socket

Since yesterday 28 October I have had no dial tone from the master socket. Tested with known working phone, still no dial tone. 

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Re: No dial tone at the master socket

Hi RWrightman,

 

Thanks for your post and for reaching out to the community forums. Sorry to hear that you've had no dial tone.Can you confirm if it's just the one phone outlet is or all phone connectors? I've done a remote diagnostic and it's showing the phone as ok / idle. You troubleshooting guide may also be of some help. 

 

Cheers,

Corey C

 

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Re: No dial tone at the master socket

Hi Corey C,
I have done the online test also and the test reports that there is no problems with the line. There clearly is a problem. I have only 1 telephone socket in the house. I have tested the socket with as I said in my previous message with a KNOWN WORKING TELEPHONE and there is no dial tone at the master socket.

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Re: No dial tone at the master socket

Thanks for replying,, RWrightman

 

I'll send you a PM to verify your account details.

 

Cheers,

Corey C

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Re: No dial tone at the master socket

Hi RWrightman

I've got a tech visit booked for you on Monday, Sch Date: 2/11/20, 12-4PM You can view or reschedule this from your online account with this link

Thanks,

Corey C

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