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mikeb222
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No dial tone and can't contact anyone-what now?

Hi there,

Ive run all the tests and no dialing tone whatsoever.

I can't contact anyone. The system says phone in, but when you do they say go to internet?

 

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Natalie_L
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Re: No dial tone and can't contact anyone-what now?

Hi mikeb222, 

 

Thank you for getting in touch.

 

I am sorry to read that you are experiencing issues with the phone service. 

 

I appreciate you have advised that you have ran all the tests but to clarify can you please confirm if you have checked the following?

 

Are all connections in to the handset secure with no damage?

Have you tried a different handset to ensure it is not the equipment?

Is there any damage to the cable entering the box attached to the external wall of the property?

Are you experiencing any problems with other services?

 

Thank you 

 

 

Nat
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