Showing results for 
Search instead for 
Did you mean: 

No dial tone Landline

On our wavelength

Hi, recently for about a week we have had no Home Phone, it suddenly stopped having a dialling tone, I thought it was due to the wall phone being old so I bought a new one off Amazon. Sadly the phone is still without a tone and we cannot ring out or take calls.

I haven't had any emails or letters about the coming switchover, and when I check the availability online VM tells me there is nothing wrong with the Home Phone service.

I wondered if someone could help?


Forum Team
Forum Team

Hi @jojimbo thanks for your post here although we're sorry to hear of the concerns you've raised here.

Please allow me to send you a PM so we can look into this further for you and arrange a tech if required. 

Kindly respond when you can but please note, we aren't responding to PM's for the rest of the evening and I am out of the office tomorrow, but will respond on Friday to your concerns.

Many thanks


On our wavelength

VM response to my issue was fast, swift (Thanks Tom) an engineer called in good time, all fixed up with a brand new hub and the phone switched to the new system.