on 20-10-2023 17:43
Hi, My landline 'phone has no dial tone. When my sister tried ringing me, she was IMMEDIATELY invited to leave a message, rather than after the usual few rings.. Online search states no issues in my postcode area. The choice of faults to click on does not include "no dial tone". I have checked connections for 'phone.
Answered! Go to Answer
on 20-10-2023 18:15
Hey Joyce-Margaret,
Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your landline at the moment. I have looked into this and we would need to send out a technician to resolve the issues.
I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L
on 20-10-2023 18:15
Hey Joyce-Margaret,
Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your landline at the moment. I have looked into this and we would need to send out a technician to resolve the issues.
I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Kind Regards,
Steven_L
on 28-10-2023 13:05
Hi Steven,
Many thanks, but the problem was resolved quite quickly, possibly through your colleague Holly's action.
Thanks again, Joyce
on 28-10-2023 13:13
Hi Joyce,
Thanks for the update. Really pleased to hear that Holly was able to help you out.
You know where to find us if you need anything else.
Have a great weekend