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No caller display

Hi, I see that others have a similar problem but no solutions offered. A couple of weeks ago we were unable to make or receive calls. An engineer sorted this very promptly but since then caller display has not worked. We depend upon this service and have tried a replacement phone to no avail. Not being able to screen and therefore having to answer all calls has resulted in an annoying number of nuisance interactions. Can anyone suggest what steps to follow towards resolving the issue? Thanks for any help!

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Re: No caller display

Hey there Inca,

 

Sorry to hear that your Caller Display feature has dropped off following an engineer visit. I've had a nosey at your landline details and have made sure that the feature is back on there.

 

Are you able to try it and let me know if it works for you?

 

Thanks,

 

Lisa

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Re: No caller display

Thanks Lisa. Caller display is now working. Many thanks for your help.

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Re: No caller display

No problem Inca, pleased that it's working for you now and sorry for the temporary "blip" with it.

 

Stay Safe and Regards,

 

Lisa

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