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No broadband connection and only phone light keeps flashing.

We installed virgin media and broadband on 29 Jun, changed our telephone number to new virgin number. We only had internet for a couple of days and since 3rd July we haven't had any internet connection at all. The only light on the Hub3 is telephone light flashing in red that's it. We don't have our telephone service either. 

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Re: No broadband connection and only phone light keeps flashing.

Hi hedayat_wardak,

 

Thank you for reaching out to us in our community, I am sorry to see you have been having problems with your connect , I have had a look at things our end and cannot see any issues, your levels all look as they should.

 

If you are still having problems so I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.
 

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