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No adapter

JKMcGregor
Tuning in

Hi There, We haven’t received our adapter as yet, meaning we haven’t been able to use our landline for 4 days. Can anyone help. I have been told twice that one will be delivered asap but no sign as yet. 

1 ACCEPTED SOLUTION

Accepted Solutions

John_GS
Forum Team
Forum Team

Hi @JKMcGregor

Thanks for posting and welcome to the community.

Sorry to hear you've not received the adapter.

I'll send you a PM now to get some details and get this ordered

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

See where this Helpful Answer was posted

20 REPLIES 20

John_GS
Forum Team
Forum Team

Hi @JKMcGregor

Thanks for posting and welcome to the community.

Sorry to hear you've not received the adapter.

I'll send you a PM now to get some details and get this ordered

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Thank you for your help. I haven’t received the PM yet.

regards

john

Hi @JKMcGregor

If you look for the purple envelope it is there 🙂

best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

Hi there, the purple envelope is empty.

cheers

John

Hi John, shouldn't be. I'll re-send it.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

63C90660-2061-4FA3-A92D-18280BE121C5.png

 when I try to open it this is what happens see screen shot I can’t scroll down to see the message John

Can you message me your details? 

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

As I can’t read the message I assume that you want my contact details.

MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

No John not via public no. Please message me directly.

Best wishes,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill