on 19-11-2022 12:50
Hi There, We haven’t received our adapter as yet, meaning we haven’t been able to use our landline for 4 days. Can anyone help. I have been told twice that one will be delivered asap but no sign as yet.
Answered! Go to Answer
on 19-11-2022 13:37
Hi @JKMcGregor
Thanks for posting and welcome to the community.
Sorry to hear you've not received the adapter.
I'll send you a PM now to get some details and get this ordered
Best wishes,
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on 19-11-2022 13:37
Hi @JKMcGregor
Thanks for posting and welcome to the community.
Sorry to hear you've not received the adapter.
I'll send you a PM now to get some details and get this ordered
Best wishes,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 19-11-2022 14:37
Thank you for your help. I haven’t received the PM yet.
regards
john
on 19-11-2022 14:40
Hi @JKMcGregor
If you look for the purple envelope it is there 🙂
best wishes,
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on 19-11-2022 15:34
Hi there, the purple envelope is empty.
cheers
John
on 19-11-2022 15:37
Hi John, shouldn't be. I'll re-send it.
Best wishes,
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on 19-11-2022 15:43
when I try to open it this is what happens see screen shot I can’t scroll down to see the message John
on 19-11-2022 16:12
Can you message me your details?
Best wishes,
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on 19-11-2022 16:13
As I can’t read the message I assume that you want my contact details.
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on 19-11-2022 16:17
No John not via public no. Please message me directly.
Best wishes,
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