Hi sue33,
Welcome to the Community Forums, thanks for your first post.
I'm sorry to hear your answer machine and 1471 feature have not been working since your landline issue was fixed, it's disappointing to hear you haven't been able to get some help with this.
I'm going to pop you over a PM so I can take some details and look into these issues for you. Please find my message over at the purple envelope.
Thanks,
Beth
Beth