No Landline

[GGMick]

My landline is completely dead.  Service status says there is no problem. Virgin has carried out upgrades in area recently. My virgin 3 hub shows telephoney disabled.  My home phone connects not to the Hub but via an NTL box connected into the main incoming line before the Hub. My wife and I are elderly and vulnerable and really need this sorted ASAP. Our Virgin Mobiles and our back up Giff Gaff sims are on the O2 network which is very very poor at our location. Our only reliable service is using Whatsapp on WI FI.Help please 

[Travis_M]

Hi @GGMick

Thanks for posting on our community forum and sorry to hear about your issue with your landline.

I'm going to drop you a private message now to collect some information and get this sorted for you, please keep your eye on your inbox for a message from myself.

Regards

[Travis_M]

Hi @GGMick

Thanks for confirming those details via Private Message!

Great to hear your landline is now back online, please do be sure to contact us if you require any further assistance. I hope you have a great day!

Regards