on 08-06-2022 14:29
We’ve had no landline for a few days. No fault reported, we’ve tried everything we can think of, restarting router etc. What number can we ring to report this please?
on 08-06-2022 14:38
Hi Molloy50,
Thank you for your post.
I am really sorry to hear about the ongoing issue you've had with your landline! When you pop in your post code on this link: https://www.virginmedia.com/help/service-status? is there any outages in your area? Don't worry if not, as I will take a look into this for you. Just for your reference also, if you do ever need to call the number is: 0345 454 1111.
Cheers,
Ryan.
on 08-06-2022 14:42
Thanks Ryan
no reported faults.
we will all the number provided.
on 08-06-2022 14:43
Don't worry - I can look into this for you if that helps?
Cheers,
Ryan.