No Dial tone

[dill1163]

Ok a couple of days later than the date given but I swopped over my landline to the hub via a RJ11 to RJ11 cable (couldnt get to the original socket to use the adapter) reboted the hub several flashing lights later all settled down but no dial tone...I've rebooted the hub 3 times now but to no avail...anyone have any ideas ?

[dill1163]

Ahhh I can phone out and receive calls...just no dial tone....is it now meant to have a dial tone after switch over ?

[Beth_G]

Hi dill1163

Sorry to hear you don't have a dial tone after switching over to your new landline service. How odd. 

So everything is working as normal aside from having no dial tone? Do you perhaps have another handset you can try in the socket?

[Client62]

Perhaps the Hub is faulty and it is failing to play the dial tone.

[dill1163]

No we don't although I may have to purchase a cheap one to try

[dill1163]

We only had the hub a couple of months ago...but its possible

[Steven_L]

Thanks for coming back to us dill1163, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L