No Dial tone on landline

[Jaxx247]

I am unable to speak with anyone regarding this so come here to see if I could get an answer. I have had no landline now for nearly two weeks.

I have had no switchover email so am still on the old cable in the wall. Could this be why i have no dial tone? You only get an automated service when you call the number that doesn't resolve anything.

Thanks in advance

[Matthew_ML]

Hey jaxx247,  thank you for reaching out and I am so sorry to hear about this, also a warm welcome to the community.

I am going to send you a PM so we can look into this 🙂 

[Matthew_ML]

Glad we've managed to get the ball rolling on this, please do keep us updated on how the visit goes 🙂