Virgin Media Community

[JoMac74]

I have no dial tone, and when family have tried to call they get that they do not recognise the number? we have had the same number for years? Everything else is checked and all working fine (as instructed on the site). Help please.

[Kain_W]

Hi JoMac74,

Sorry for any issues caused with your number, welcome to the community!

Currently your landline is affected by an outage within the area, currently there isn't an estimated fix time however our team will attempt get it back up as soon as possible. 

Thanks,