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davemitch1
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No Dial Tone

Hi,

I have no dial tone and have checked by plugging a different phone into the socket - still no tone. When I receive incoming calls I just hear clicking noises - any ideas? 

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Zoie_P
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Re: No Dial Tone

Hi davemitch1,

Thanks for your post and welcome to our forums 🙂
I am sorry to hear you are having an issue with your landline.

I was able to locate your account and there are no outages for this, so will need to get you a tech booked.

I will pop you over a PM and we can go from there 

Just keep an eye out for the purple envelope

Zoie

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pbha
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Re: No Dial Tone

Hi,

Sorry to hijack this thread.

I am also having the same trouble as OP. Checked service area status and its all okay and also ran the test and that seems fine.

I am connecting via the Hub.

Thanks!

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Abih
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Re: No Dial Tone

I've noticed the same issue this evening. Notice 5 missed calls on the display, no dial.tone. 

Have tried a corded phone, which will dial out but nothing comes in still 

Thanks

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Zoie_P
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Re: No Dial Tone

Thanks for messaging with me Davemitch1, 

As per my message I have booked you a tech to come and take a look for you, please let us know how your visit goes, if you wish to change or view your appointment time you can do so here under Help>Orders and Appointments

Zoie

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davemitch1
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Re: No Dial Tone

Hi Zoie,

many thanks for your help.

An engineer visited and transferred the phone line to the internet.

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