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dazza1003
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No Dial Tone

Hey, I have no dial tone on my home phone. I have also checked by using a spare phone and this also does not have a dial tone.

Online, I am unable to book an engineer so it this something that can be done on here?

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Natalie_L
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Re: No Dial Tone

Hi dazza1003, 

 

Thank you for getting in touch with us here on the Community. 

 

I am very sorry to hear you are experiencing issues with your landline. 

I have tried to take a look at things from our side but I am afraid I have been unable to locate your account via your Community details. 

 

Can you please click here and let us know if there are any issues showing in your area? 

 

Thank you 

 

 

 

Nat
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dazza1003
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Re: No Dial Tone

Hi Natalie_L,

Yes, I already checked if there were any issues and it did not have any.

When it took me through to scheduling an engineer it states online:

"We can't take bookings online right now. We can still offer appointments over the phone. Please call us"

I don't really want to wait for over an hour on my mobile phone just to schedule an engineer.

Thanks

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Natalie_L
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Re: No Dial Tone

Thank you for confirming. 

 

I will need to take a closer look so I am going to pop you over a private message now to grab some details and we can go from there 🙂 

The message will be available via the purple envelope on the top right of this page. 

 

Speak soon 

 

Nat
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