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ravenmiss
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No Dial Tone

Could a mod help at all please? Phone lines are too busy, live chat says replies can take 24 hours. It's not urgent but it seems to have been going on for days. 

No dial tone, just an open line. Service status shows no issues, ran a test and it says it is "inconclusive" and to ring up. Tried troubleshooting etc to no avail. 

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Corey_C
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Re: No Dial Tone

Cheers ravenmiss

 

Sorry  to hear that you have been having landline issues and no dial tone. I've got a tech visit booked for you on Thursday, 8/10/20  Sch Time: 12-4PM. You can view or reschedule this from your online account with this link


Thanks,
Corey C

ravenmiss
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Re: No Dial Tone

Thanks Corey, that should be fine. Will they need access to the property?

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Corey_C
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Re: No Dial Tone

You're welcome, ravenmiss.  Yes, they may need to if the fault is indoors.

 

Cheers,

Corey C

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