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No Dial Tone

We have had no dial tone in DA17 5DB for 3+ days now can't get through via mobile to you or via online support. 

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Re: No Dial Tone

Hi gemmaj201,

 

Welcome to the Community and thank you for posting. 

 

I am sorry to hear you are experiencing an issue with your landline service.

 

I have ran a quick check for your area and have been unable to locate any known issues. 

 

Have you tried an alternative handset on the line?

Also, can you please check if all the connection to the equipment are secure with no damage and finger tight?

 

Thanks

 

 

Nat
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Re: No Dial Tone

I have checked all the connections and bought a new handset which also doesn't work - when I called you yesterday before being cut off they ran a test and said there was an issue...

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Re: No Dial Tone

Thank you gemmaj201.

 

 

Lets take a closer look in to this. I will need to pop you over a private message to grab a few more details and we can go from there. 

 

The message will be available via the purple envelope on the top right of this page. 

 

Speak soon, 

 

 

Nat
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