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carlthemedic
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No Dial Tone on Landline

My landline has given up the ghost, its been intermitent for a few days now completely gone.  I've tried all the usual tricks, change lines, telephones etc.  We have 3 phones in the house and none of them have dial tone.  All phones seem to be working OK.  I can't find an engineers number to help either.  As we are old and rely heavily on the landline (having no internet) this is a major priority for me.  There doesn't seem to be a local problem either.  Please help, I think its the box.

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Gareth_L
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Re: No Dial Tone on Landline

Hello carlthemedic

Sorry to hear this 

Can you check here for any issues please 

If not then 

I will need to send you a private message to pass security and arrange a Service Technician to attend 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

 

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martinianpaul
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Re: No Dial Tone on Landline

Service Status page isn't working and hasn't been for a day or so. 

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Ashleigh_C
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Re: No Dial Tone on Landline

Hi there @martinianpaul 

 

So sorry to see the service status page isn't working for you.

 

Can you provide a screen shot of what is happening when you try to access it?

 

Are you able to access is from an alternative browser? 

 

Thank you.

Ash_C
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martinianpaul
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Re: No Dial Tone on Landline

Screenshot_2022-01-06-17-50-37-716_com.microsoft.emmx.jpg

 Can't get past this page on any device or browser. 

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martinianpaul
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Re: No Dial Tone on Landline

Now this.  Again. 

Screenshot_2022-01-06-17-55-40-541_com.microsoft.emmx.jpg

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Ashleigh_C
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Re: No Dial Tone on Landline

Thank you for providing this @martinanpaul and I am so sorry that this was not resolved using another browser. 

 

We are aware of some issues effecting our sites, I have fed this back to the teams working on this currently and we do hope to have this back up and running soon.

 

Thank you. 

Ash_C
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