Virgin Media Community

[mattybfc]

Our landline appears to have died. No dial tone and incoming calls get the 'engaged' tone.

I have tried the suggestions on the company website. Tried using the test connection.  All phones are on the hook.  Main phone is connected to the virgin phone box.  Ive read through the forum and tried the other suggestions with no luck.

I think I need an engineers visit. 

Thanks for your help

[Adri_G · Accepted solution]

Hey there Mattybfc, thanks for your post and a warm welcome to our community 🙂

We are sorry to hear about your landline being down at the minute, we're eager to assist with this issue.
For this reason I will shortly PM you here.
Please check the top-right corner of our forum and you should see a purple envelope. Click this and you'll see my message.