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arberlleshi
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No Caller ID

Hi 

After having a fault fixed on my land line yesterday I have lost my caller I.D on my mobile phone.

I have tried calling customer service but it has still not been resolved.
Any help would be appreciated.

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Steven_L
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Re: No Caller ID

Hey @arberlleshi,

 

Welcome to the community and thanks for taking the time to post your landline issue here.

 

I have refreshed your number on the network, please can you test the number and let me know.

 

Regards,

Steven_L

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arberlleshi
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Re: No Caller ID

Hi Steven, thank you for writing back.

Unfortunately is not sorted yet.

Whoever’s calling me coming as No Caller ID.

I want to mention again that the issue is with my virgin mobile, this happened straight after the landline work maintenance!

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Martin_N
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Re: No Caller ID

Thank you for that information. 

 

We do wish to help get this resolved and so what I will do is private message you to get some details so we can look into this further. 

 

^Martin

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