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No 1471 or caller ID

mosthappyfella
Joining in

on ‎16-11-2022 13:10

As with some others on the forum we had a dead line with no dialling tone and no one could phone in. An engineer fixed this after 10 days of ringing every day but we now have no 1471 and caller id. How can I fixe these please. I am near moving to another supplier.

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3 REPLIES 3

John_GS
Forum Team
Forum Team

on ‎16-11-2022 13:26

Hi mosthappyfella

Thanks for posting and welcome to the community. Apologies for the caller ID and 1471 issue. This should be sorted now for you, can you check this please?

Best wishes,

John_GS
Forum Team


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snoman
On our wavelength
In response to John_GS

on ‎25-11-2022 11:58

I have a similar problem.  A technician recently came out to investigate buzzing noise on line, which was subsequently fixed.  However, I now have no 1471, caller ID or call waiting.  The latter is very important as my wife is worried about missing a call for a hospital appointment.  We do have the technician's phone number but it's only taking messages and our calls are not being returned.

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Gareth_L
Forum Team
Forum Team
In response to snoman

on ‎25-11-2022 12:06

Hello snoman.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with call features.
I'd like to take a look into this for you.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L
 

 

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