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Ammocamo
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No 1471 on landline

Had landline repaired couple of weeks ago and now have no 1471 or 1571 or caller ID  

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Ammocamo
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No 1471 or 1571

No 1471 or 1571 or caller ID service since engineer visit a couple of weeks ago 

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Katie_WT
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Message 3 of 11
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Re: No 1471 on landline

Hi there @Ammocamo

 

Welcome back to our Community, sorry that you've had some issues with your call features since having your landline sorted out - it can happen with some features sometimes but it's usually a nice and easy fix 🙂 

 

I have located your account from here and can see that the features we're just deactivated - I have reactivated them for you know and all should be back up and running shortly. Please give it a test in an hour or so and let me know how you get on.

 

(You may also notice that we have merged your two posts together onto this one thread to avoid any duplication)

 

Cheers

 

 

 

Katie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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Ammocamo
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Re: No 1471 on landline

Hi Katie

Now have 1571 working but still no 1471 service, caller ID is also working now

Thanks 

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Emma_C
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Message 5 of 11
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Re: No 1471 on landline

Sorry 1471 still isn't working, can I ask what happens when you dial it?

Emma_C - Forum Team
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Ammocamo
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Re: No 1471 on landline

Hi

There is a recorded message which says the service requested is not available from this line 

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Emma_C
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Re: No 1471 on landline

Thanks for letting us know.

Looks like it needs re adding, so we'll do this for you and have it added as soon as possible. 

We'll update you when it has been done - this might be Monday now so I do apologise. 

Thank you for your patience. 

Emma_C - Forum Team
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Ammocamo
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Re: No 1471 on landline

Ok thank you 

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Corey_C
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Message 9 of 11
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Re: No 1471 on landline

Apologies for the late response, Ammocamo

 

The services have now been reset, can you confirm if this is now working on your end?

 

Cheers,

Corey C

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Ammocamo
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Re: No 1471 on landline

Just checked it, all working ok, thanks very much.

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