Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Newbury RG18 no landline since Friday

gazjothomas
Joining in

on ‎30-10-2022 10:54

We have had no dial tone or landline operation since we tried the phone at 20:00 Friday 28th Oct 

Trying to report via the Virgin status check service is a mare, hence this post...

Can anybody give some detail to the failure? is it a fault with Virgin or the BT switch & could it be related to any works regarding the PSTN switch off in 2025.

0 Kudos
1 REPLY 1

Paul_DN
Forum Team
Forum Team

on ‎30-10-2022 11:14

Hi gazjothomas,

Thank you for reaching out to us in our community and welcome, sorry to hear you have had no phoneline since Friday evening, I was able to locate you on our system with the details we have for you, have you received any notifications around our Landline Switchover, did you receive an adaptor?

Regards

Paul. 

0 Kudos
Top