We have had no dial tone or landline operation since we tried the phone at 20:00 Friday 28th Oct
Trying to report via the Virgin status check service is a mare, hence this post...
Can anybody give some detail to the failure? is it a fault with Virgin or the BT switch & could it be related to any works regarding the PSTN switch off in 2025.
Thank you for reaching out to us in our community and welcome, sorry to hear you have had no phoneline since Friday evening, I was able to locate you on our system with the details we have for you, have you received any notifications around our Landline Switchover, did you receive an adaptor?