Virgin Media Community

[gmc1876]

Following a home move my landline is now connected via the Hub ( previously via the wall ) and my existing phone no longer works.

Can anyone recommend a landline phone that would be compatible with the new hub connection?

[goslow]

Most modern phones should work with a connection via the VM hub.

In what way is the phone not working?

What type of phone is it (cordless, corded etc.)?

What sort of age is the phone approx.?

[Akua_A]

Hi @gmc1876,

Welcome to our community forums and thank you for your first posts.

Sorry to hear your landline is not working after a house move. We can understand the inconvenience this may have caused you and we want to best help. I have been able to access your account using forums details to look into this. I can see you recently spoke to a member of our team regarding this today. Was the issue resolved with our team? Do you need any further help from our team?

Please get back to us when you can.

Thanks,