i am due to plug in the new phone adaptor for fibre phone, my problem is that the hub is in my loft and my phone is in my living room, I can’t move the hum so is there an extension available that I can use to connect them
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Thanks for your post on our Community Forums, and a very warm welcome to you!
We will be able to arrange for a relocation of the hub, or for a cable to run from the hub to the location of the handset for you.
Check out the envelope in the top right hand corner and I'll have this arranged for you.