Virgin Media Community

[MikeForster]

I have just received a letter saying I need a new hub for the change to fibre but I have a Hub 3.0 with 2 RJ45 connectors marked TEL1 and TEL2 so do I really need a new hub?

[Tom_W1]

Hi @MikeForster thanks for your post although we're sorry to hear of your concerns raised here.

If you have a Hub 3, you should not need a new Hub for the changeover - both ports marked Tel 1 and Tel 2 would work for the switchover.

If you do need any further help having knowing this news, please don't hesitate to let us know.

Many thanks