on 25-07-2023 07:22
on 25-07-2023 07:30
Ask VM (via the VM forum team on here, when they reply to this topic) to modify your home phone wiring so you can use your existing landline extension sockets via the phone connection from the VM hub.
VM should offer to do this free of charge for you as part of the switchover process.
Make sure they make modifications to your phone wiring so you can keep each piece of equipment in the same place (rather than the offer which sometimes crops up on here to move the hub to a different location)
Refer here
https://www.virginmedia.com/help/landline/switchover
Do I need to book a technician visit?
You’ll need to book a free technician visit if...
on 25-07-2023 08:13
Hi Brozzoni 👋
Thanks for posting, and welcome to the Community Forums.
I'll drop you a private message, so we can get the ball rolling on booking a Technician visit, as goslow has mentioned. You'll find my private message in the top-right, white envelope or by tapping "Messages" after clicking your profile picture.
Thanks,
on 25-07-2023 08:20
Use any BT style extender cable.