Hi, I've recently transferred from Talktalk, signing up for TV, broadband and phone.
I selected to transfer my current land-line number and selected the self set up.
I've set up my hub and TV box and these are working fine but have not yet moved my phone onto the hub because I still have a dial tone and can use my phone on the original line so it's obviously not been moved over yet. I've had an email from Talktalk advising that my service is going to end on the 10th Feb and I was wondering when I might expect the phone line to be ported over?
I've read that if my previous service is cancelled before my phone line is transferred I'll lose my number forever.