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New adapter

Azura2023__
Joining in

I have received the new adapter to use from the 14 April, but my main phone socket is downstairs and the WiFi is upstairs. The adapter to connect the two is Four inches long. What do I do ???

1 ACCEPTED SOLUTION

Accepted Solutions

Robert_P
Forum Team
Forum Team

Hello Azura2023

 

Thanks for posting in regards to your landline switch and the problems created, we appreciate you raising these via the forums and welcome to the community.

 

If there is an issue connecting the base station to the Hub we can arrange for a visit to rectify this, if this is a cordless handset then you could move the base unit next to the hub but keep the handset with you?

 

Rob

See where this Helpful Answer was posted

2 REPLIES 2

Client62
Hero

Move the base unit of the cordless phones to plug in to the VM Hub.

Robert_P
Forum Team
Forum Team

Hello Azura2023

 

Thanks for posting in regards to your landline switch and the problems created, we appreciate you raising these via the forums and welcome to the community.

 

If there is an issue connecting the base station to the Hub we can arrange for a visit to rectify this, if this is a cordless handset then you could move the base unit next to the hub but keep the handset with you?

 

Rob