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backtothefuture
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New Weekend Chatter and Old Talk Weekends

Can existing customers remain on the old 'Talk Weekends' call package at contract renewal, or are all renewals now moving over to the not as good new 'Weekend Chatter' call package ?

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japitts
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Re: New Weekend Chatter and Old Talk Weekends

Any contract renegotiation will mean moving to a currently-available bundle. That excludes any legacy packages.

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backtothefuture
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Re: New Weekend Chatter and Old Talk Weekends

I assume this is now classed as a legacy package now then, but will continue until a new contract is taken out ?

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Ayisha_B
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Re: New Weekend Chatter and Old Talk Weekends

Hi @backtothefuture

If you give our Retentions team a call on 0345 454 1111, they'll be more than happy to review your package with you 🙂

Thanks 

Ayisha_B
Forum Team



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backtothefuture
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Re: New Weekend Chatter and Old Talk Weekends

Hi @Aysiha_B.

I'm not sure if you were meaning to reply to someone else, but that doesn't help with my question!??

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Ayisha_B
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Re: New Weekend Chatter and Old Talk Weekends

Your package should continue as it is and as japitts has mentioned when renewing, we'd only offer the bundles available.

Should you wish to discuss our offerings further, you can speak to our team on the number provided.

Many thanks 🙂

Ayisha_B
Forum Team



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